shipping

We are currently shipping orders on Tuesdays and Fridays.  You will receive an email from us with tracking information when your package ships.

DOMESTIC ORDERS

We offer free First Class shipping for U.S. orders over $50 for retail orders!

We ship with USPS and offer First Class Mail, Priority Mail or Express Shipping options.

For First Class Mail, we offer shipping based on weight.

For Priority or Express shipping, fees are based on weight and distance.  You will be able to see an estimated shipping cost in your shopping cart before you check out. 

We can not be responsible for any orders once they are shipped.  

INTERNATIONAL ORDERS

For international packages, we offer First Class, Priority or Express Mail options.

For first class packages, we offer shipping based on weight.  First class packages do not offer any tracking, and we can not give any information about the packages once they leave the US.  

For Priority or Express shipping, fees are based on weight and distance.  You will be able to see an estimated shipping cost in your shopping cart before you check out. All orders over $400 must use Priority Mail.  For guaranteed delivery, you may choose to ship your package via Express Mail.  

Customers are responsible for all taxes and duties.  
We can not be responsible for any orders once they are shipped.

QUESTIONS

My shipping address was incorrect! What should I do?
Contact us as soon as possible to see if there is still time to change your address before your order has started processing. Once the package has been picked up by USPS, we do not have the ability to change shipping location.  We recommend contacting USPS' customer service and finding out what your options are.

My package was sent back to you. Can you reship it?
If your package was sent back to us, we will gladly reship the package to you. Please note, that we will require the customer to pay for the shipping cost, even if you qualified for free shipping for the first package.

I’m getting an error message when I track my package. What should I do?
Once we create your tracking number, it can take some time for the mail carrier to update the information in their systems. We suggest waiting a day and trying the number again.

Why can't I see any tracking information on my international package?
Packages shipped with International First Class Mail do not offer any tracking information once it leaves the US.  International packages can often take up to 3-4 weeks so please be patient.  If your package has left the US and 4 weeks have passed, please contact your local postal service for help.  

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